Privacy Policy:

As a Data Controller, Dome Holdings Ltd is required to collect, consult, use, modify, store, transmit and delete Personal Data (heirenafter ”the Data”) in the context of its activities.

In accordance with Article 4 of the General Data Protection Regulation 2016/679 of April 27th, 2016, the terms ‘‘Data” or ”Personal Data” refer to any information relating to an identified or identifiable natural person (hereinafter referred to as ”Person Concerned”).  Is deemed to be an ”identifiable natural person” a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location, an online identifier, or one or more specific elements specific to to its physical, physiological, genetic, psychological, economic, cultural or social identity.

Most of this data is collected directly form the people concerned, when they, without limitation :

  • Create a personal space on one of Dome Holdings Ltd’s platforms;

  • Make a request for information on one of Dome Holdings Ltd’s platforms;

  • Place an order on Dome Holdings Ltd’s website or platforms or by any other way or sign up for a free trial;

  • Navigate on one of our website or platforms and/or consult our products;

  • Ask to be contacted by a sales representative from our team;

  • Download a white paper from one of our platforms;

  • Participate in a group contest;

  • Contact customer service;

  • Write a notice/comment visible on one of our website or platforms;

  • Apply for a job on one of our website and/or platforms;

As part of the collection activities mentioned above, Dome Holdings collects the following data:

  • Identity data;

  • Contact details;

  • Billing data and payment terms;

  • Details of the services and subscriptions taken out;

  • The history of the contractual relationship;

  • A copy of the correspondence of the Persons with the customer Relation department;

  • Where applicable, responses to survey and questionnaires and comments/opinions;

  • Technical information related to navigation (eg : IP location);

  • Salary claims and all data transmitted in the Curriculum Vitae as part of a spontaneous application or in response to a job offer with our company;

In order to better understand the data processing carried by Dome Holdings Ltd, we inform the people concerned that our company can process their data for the following purposes.

1- Carrying out processing relating to the management of an agreement with a Client (person concerned by the collection of personal data”)

  • Contracts and Client’s accounts;

  • Orders and their deliveries;

  • Invoicing and recovery;

  • Carrying out processing relating to the management of applications and hiring;

2- Carrying out processing relating to customer relationship management:

  • Managing people-s opinions on products, services or content

  • The follow-up of the customer relationship such as the realisation of satisfaction surveys;

  • Management of the loyalty program within an entity or several legal entities;

  • The selection of customers and users to carry out loyalty and product testing;

3- Carrying out processing relating to commercial prospecting and in particular:

  • Carrying out solicitation operations;

  • The selection of people to carry out prospecting actions;

  • The updating of people to carry out prospecting actions;

  • The organization of contests, lotteries or any promotional operation.

4-Processing relating to the management of complaints:

  • Management of complaints and after sales services
  • The processing of requests for the right of access, rectification, opposition and delete
  • Litigation management.

5-Carrying out processing relating to the management of commercial activity:

  • The selection of people to carry out studies and/or studies

  • Development of trade statistics.

6-The treatments implemented by Dome Holdings Ltd are based on:

  • The execution of the contract for processing relating to the management of contracts, orders, invoicing and customer/ user relations of the company’s services
  • Consent for commercial prospecting for natural persons non-clients;

  • The legitimate interest in processing relating to the management of commercial activity, commercial prospecting for legal persons and recruitment
  • Compliance with a legal obligation for tax-related processing, for example.

The Personal Data collected and processed by Dome Holdings  Lrd are hosted in the European Union. However,your data may be transferred to subcontractors located outside the European Union for the duration of treatment. These subcontractors only act on documented instructions from Dome Holdings Ltd. We strive to provide the best guarantees, particularly contractual and technical to comply with applicable data protection regulations. These transfers are made as part of the operation of the application and infrastructures and for certain telesales treatments and external appointments. 

The data collected can be transmitted:

  • To all the companies of the Dome Holdings Ltd and those in which the company has a stake;
  • Service providers and subcontractors providing services for our account

  • Commercial Partners.

The data collected is likely to be processed outside the European Union. In this case, the company undertakes to make the necessary arrangements with its subcontractors and partners to guarantee an adequate level of protection of your data, in compliance with any applicable regulations.

The data are kept for a period adapted to the purposes of the processing and in accordance with the laws and regulations in force.

  • Customer data is kept for the duration of the contractual relationship and can be kept for up to 10 years after its termination in order to comply in particular with the accounting and tax incumbent on Dome Holdings Ltd;
  • The data of prospective individuals can be kept for up to three (3) years after the last contact from the prospect.

Personal Data transmitted as part of an application will be kept, unless opposed by the candidate for a period of (2) two yeqrs from their submission or from the last contact with the candidate. After this period, the data will be deleted.

In accordance with the General Data Protection Regulation 2016/679 of April 27th, 2016, each person has a right of access, rectification, erasure and portability of their Personal Data, and a right to limit and/or oppose processing of this data. These rights can be exercised by contacting us at the following addresses:

By mail:

Dome Holdings Ltd

71- 75 Shelton Street, London

Covent Garden,

Greater London

WC2H 9JQ, United Kingdom 

By email: 

contact@dome-online.com

If you exercise your rights, you must prove your identity by all means. However, if reasonable doubts persist as to the accuracy of your identity, Dome Holdings Ltd may request addition al information such as a photocopy of your ID card.

Use of cookies Policy:

Cookie” is a small text file placed on your computer or device by Our site when you visit certain parts and/or when you use certain features of Our Site.

Data Controller“: is, unless expressly designated by the legislative provisions or regulations relating to this processing, the person, public authority, department or the body that determines its purposes and means. In practice and in general, this is the legal person embodied by its legal representative. The Data Controller is Dome Holdings Ltd. The maximum lifespan of cookies and tracers is 13 months. Functional and technical cookies do not require the collection of user consent.

1-Functional cookies:

Functional cookies are necessary for the website to function or comply with contractual obligations. They allow you to store authentication data on a site and improve users’ experience. They are necessary to meet user’s demand. Functional cookies are essential for the operation of the company’s sites and platforms and user navigation on the latter. They allow people to use the main functionalities of this site and secure their connection. They can also allow them direct access spaces that are reserved, thanks to identifiers or data.

2- Technical cookies:

Technical cookies allow Dome Holdings Ltd to monitor technical performance of its websites and platforms, to detect problems in order to reduce as much as possible a discomfort for the user, to activate and support security features, but also to help detect malicious activity and violations of these terms of services.

3- User experience optimisation cookies:

These cookies make it possible to optimise the operation of our sites. They also make it possible to adapt the presentation to the preferences of people during their visits. Thus, these cookies allow users to have a smooth and tailor-made navigation. As part of the navigation on the merchant sites of the Dome Holdings Ltd, shopping experience optimisation cookies may be used. These cookies in particular allow us to offer support and personalised assistance to users of its services, for example by offering to interact with them. In case of refusal of the implementation of cookies, users will not be able to benefit from the features described above.

4-Audience measurement cookies:

Audience measurement and statistics cookies allow the Manager of Processing to know the use and performance of the sites, to establish statistics, volumes of attendance and use of various elements (content visited, routes…)  with the goal of improving the interest and ergonomics of the service offered (the most popular pages or sections often consulted, the most read articles…). These cookies are also used to measure traffic consultation of the website. When usage measures are an integral part of the offer sold, the purpose of cookies is considered legitimate and cookies are managed as functional cookies. Some cookies are anonymised and for those not anonymised, the user has the option of consent or not to the saving og=f these cookies. Refusing the use of such cookies or deleting them has no impact on the user browsing on the sites, but is likely to prevent Dome Holdings Ltd  from ensuring the improvement of the quality of services offered to visitors and its websites’ users.

5-Advertising cookies:

As part of browsing all of the websites’ pages, Dome Holdings Ltd is likely to process navigation data and/or use advertising cookies in order to offer visitors or users advertising in line with their hobbies. These advertisements may be displayed on the various sites of Dome Holdings Ltd but also on other sites on which the user could navigate. These cookies also make it possible to limit the number of times a visitor will see an advertisement and also used by the company to assess the effectiveness of its advertising campaigns. The user has the option of consenting or not tot the saving of these cookies. The refusal has no impact of the use of Dome Holdings Ltd websites. 

6-Cookies transferred to third parties:

The websites of Dome Holdings Ltd may include buttons or network modules of social networks that allow visitors to share content on Dome Holdings Ltd sites with other people or to make known to third parties your consultation or your opinion concerning the content of Dome Holdings Ltd websites. When visitors use these sharing buttons, a third party social networkis installed. If visitors are connected to the social network while browsing the websites, share buttons qre used to link the viewed content to their user account. You can choose not to give your consent for the transmission of your cookies to third parties. Visitors are invited to consult the privacy policies of these social networks in order to become aware of the purpose of use, in particular advertising, of navigation information they can collect using these application buttons and the duration life of associated cookies.